Oakley Customer Service - Warranty Claim
How To Make A Warranty Claim
For all prescription warranty claims contact the Authorized Oakley Optical Dealer from which your purchase was made.
How to ship your Warranty Claim product to Oakley:
Securely pack your product and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product. Oakley is not responsible for packages lost or damaged in transit to us.
- Your name, return address and telephone number/email address.
- A brief description of the problem or service you are requesting.
- A copy of your dated receipt and/or additional information to help your claim.
- Clearly mark the outside of your package with ‘FAO: Warranty Department’
- Ship your package to anyone of the 10 European Offices as listed below:
Austria – O GmbH, Auslieferungslager Wels, Terminalstr. 91, 4600 Wels, Österreich
France – Oakley, 27 Rue de President Favre, 74000 Annecy, France
Germany – MOC, Oakley Showroom B127, Lilienthalallee 40, 80939 Munchen, Deutschland
Ireland – Unit 21, Clonmore Industrial Estate, Mullinger, Co Westmeath, Eire
Italy – Oakley Italy, Via Salaria 1307/o, 00138 Roma, Italia
Netherlands – OEDC RPD, c/o DSV Solutions, Industriestraat 5, 7041 GD ‘S-Heerenberg, Nederland
Norway – Oakley Service, Pb 10, Vinderen, 0319 Oslo, Norge
Spain & Portugal – OEDC, c/o Joan D’Austria, 39-47, 4ta C, 08005 Barcelona, Espana
Switzerland – Oakley Icon Ltd, Puls 5, Giessereistr. 18, 8005 Zurich, Schweiz
United Kingdom – Ellipse House, Iceni Court, Icknield Way, Letchworth Garden City, Herts, SG6 1TN, England
Please note that the addresses provided are postal drop off points and warranty service cannot be provided while you wait.
For confirmation on our Warranty Policy or general information on your product, please contact Oakley’s Customer Service team on customercare-europe@oakley.com if you need to. The representative will assist you in identifying your Oakley product and determine the best course of action for your warranty claim.


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